Thoughts on web development, digital strategy, Laravel, and building software for agencies.
Accelo and Scoro are excellent at running agencies that sell time. Fieldwork and research agencies sell recruits, completes and sessions, with incentives, quotas and freelance networks to manage. This guide covers how to choose between configuring a PSA platform, extending one, or building an operations platform around the way your agency actually works.
Read article →Everyone is flat out, nobody has had a quiet week since February, and the margin is still down. Utilisation is the least glamorous number in an insight agency and the one that quietly decides whether you make money.
Read article →If your team is duct-taping spreadsheets, plugins, and manual workarounds together, you are not alone. Here is when bespoke Laravel development starts to make commercial sense for Leeds businesses and when it does not.
Read article →Purpose-built resource planning is not for everyone. If you are trying to reach the agencies that will get value from it or deciding whether that is you - the same signals apply.
Read article →Spreadsheets start as a convenience and end up as a liability. Here's a practical, modular approach to replacing them in a research agency environment without overcomplicating your workflow.
Read article →Most insight consultancies know their resource planning is held together with Excel and good intentions. The harder question is: what do you replace it with?
Read article →